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ONLINE STUDENT SUPPORT: HOME

This LibGuide provides some guidelines, technology tips, and different ways to get help online from the Academic Success Center.

INTRODUCTION

Besides being available for scheduled appointments and drop-in hours, you can also contact us online! We understand that you may have other responsibilities outside of your class schedule that may make it difficult to reach out in person. Here are some guidelines, technology tips, and ways to show you how to request help online and what to provide to make a more efficient use of your time. 

REQUESTING ONLINE HELP

By E-mail:

  • There are at least two people checking the ASC e-mail at all times Monday to Friday during regular business hours.

By Phone:

  • If we are not at our desks when you call, we still always return missed phone calls. Also, we do check our voicemail.

Virtually:

  • Set up a time with a member of the ASC staff and log into Zoom for a video conference.

FEATURED GUIDE

See the most up-to-date ASC information by visiting our homepage:

TUTORING MODALITY

Below is a chart showing the breakdown of last quarter's tutoring sessions by modality. 

WHEN ASKING FOR HELP...

Please provide:

  • Assignment guidelines:
    • Attachment, copy & paste, or screenshot
  • Attachment of your work so far:
    • Any MS Office attachment, Download from Google Docs as MS Document format, or copy & paste on the body of the e-mail
  • Rubric of how the assignment is being graded:
    • Attachment, copy & paste, or screenshot

Please include:

  • Timeline or deadline to complete
    • Write this since it may not be included in the assignment guidelines
  • Details or description of what you need
    • Write what you want help with such as grammar, sentence structure, or APA citation help.
  • Notes you may want to include
    • Write any comments, questions, or concerns

ASK THE ASC FOR HELP!

Need Academic Help? Contact the Academic Success Center (ASC)!

ASC CONTACT INFORMATION

I'M OUT OF TIME!

Here are your options:

  • View our list of LibGuides by subject and find your answer.
  • Upload your paper on Grammarly for any grammar and mechanics help.
  • E-mail or speak to your instructor for a deadline extension.
  • Accept a lower grade and submit the assignment late .

TIME MANAGEMENT

We can help with time management too!